Privacy Policy
Link Technology Group (“Link Technology Group,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, use our products and services, or otherwise interact with us.
1. Scope
This Privacy Policy applies to personal information we collect through our websites (including linktechgroup.com),
and through the products and services we provide (collectively, the “Services”).
It does not cover third-party websites, products, or services that may link to or be linked from our Services.
2. Information We Collect
2.1 Information you provide
- Contact information (such as name, email address, phone number, company/organization).
- Account information (such as username and authentication-related metadata).
- Support and communications (such as the content of messages you send us and related attachments).
- Billing and subscription information, if applicable.
2.2 Information collected automatically
- Device and connection information (such as IP address, browser type, device type, operating system, and language settings).
- Usage information (such as pages or features accessed, timestamps, referring pages, and actions taken within the Services).
- Security and audit logs (such as login attempts, authentication events, and other activity logs used to help protect accounts and the Services).
2.3 Information from business customers and partners
If you use the Services as an employee, contractor, or authorized user of a Link Technology Group business customer, we may receive information from that customer (for example, account provisioning details). In those cases, that customer may control how your information is used.
2.4 Sensitive Information and Protected Health Information (PHI)
Our Services are not generally designed to require the routine collection of highly sensitive personal information such as Social Security numbers, financial account credentials, or Protected Health Information (“PHI”).
However, if information qualifying as PHI under applicable law is processed through our Services, Link Technology Group will handle such information in accordance with applicable legal and contractual requirements, including implementing appropriate administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of such information.
Where required by law or contract, processing of PHI will be governed by appropriate agreements, including a Business Associate Agreement (BAA), if applicable.
3. How We Use Information
- Provide and operate the Services, including account creation, authentication, and service delivery.
- Maintain security, including monitoring, preventing, and detecting fraud, abuse, and unauthorized access.
- Provide support and respond to inquiries.
- Improve and develop our Services, including understanding usage patterns and performance.
- Comply with legal obligations and enforce our terms, policies, and agreements.
4. How We Share Information
4.1 Service providers
We use vendors and service providers to help us operate the Services (for example, hosting, infrastructure, email delivery, logging, monitoring, analytics, and customer support tools). These providers are authorized to process personal information only as needed to provide services to us and are required to protect it.
4.2 Legal and safety
We may disclose information if we believe in good faith that disclosure is necessary to comply with applicable law, respond to lawful requests, protect the security or integrity of our Services, or protect the rights, property, or safety of Link Technology Group, our users, or others.
4.3 Business transfers
If Link Technology Group is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be disclosed as part of that transaction, subject to appropriate confidentiality protections.
4.4 No sale of personal information
We do not sell personal information.
5. Analytics and Cookies
We may use analytics to understand how the Services are used and to improve performance and user experience. Our analytics are intended to be non-advertising and focused on product usage and operational insights.
- No advertising tracking cookies: We do not use cookies for cross-site advertising purposes.
- Operational cookies (if any): We may use limited cookies or similar technologies for essential site functionality (such as session management or security).
- Event and usage metrics: We may collect aggregated or de-identified metrics that help us measure feature usage and reliability.
You can typically control cookies through your browser settings. Note that disabling certain cookies may impact site functionality.
6. Security and Confidentiality
We maintain administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, monitoring, and encryption where appropriate.
Even with safeguards, no system can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
6.1 Monitoring of Company Systems
To protect the security and integrity of our Services and comply with legal, contractual, and audit obligations, Link Technology Group may log, monitor, and review activity conducted on company-managed systems and Services. Communications, documents, and other records created or transmitted using company systems may be treated as business records and may be reviewed as necessary for security investigations, compliance verification, audit, or operational purposes.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services and for legitimate business purposes, such as maintaining records, resolving disputes, enforcing agreements, and complying with legal obligations. Retention periods may vary depending on data type, contractual requirements, and applicable law.
8. Your Rights and Choices
8.1 United States
You may request access to, correction of, or deletion of personal information we hold about you, subject to legal and contractual limitations. To submit a request, contact us using the information in the “Contact Us” section.
8.2 European Economic Area / United Kingdom (if applicable)
If you are located in the EEA or UK and applicable law applies, you may have additional rights, including the right to object to or restrict certain processing, and the right to data portability. You may also have the right to lodge a complaint with your local data protection authority.
If we process personal data on behalf of a business customer (as a processor), requests should be directed to that customer in the first instance.
9. International Visitors
Link Technology Group is based in the United States, and information we collect may be processed and stored in the United States and other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws different from those in your location.
10. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Effective Date” above and may provide additional notice as appropriate for the nature of the changes.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
- Email: Use our Contact Form and choose "Privacy" for the Inquiry Type
- Company: Link Technology Group